Healing Tao has satisfied hundreds of thousands of customers since 1983. We are one of the oldest and perhaps the largest organization promoting Taoist energy arts in the West. We stand behind the quality of our educational products. Requests to return an item are rare, but should be made within one year of sale. The one year guarantee applies only to Michael Winn homestudy audio and DVD courses. We are happy to process your return immediately. If you care to help us improve our products, we’d love your feedback!
We encourage everyone to thoroughly practice the time-tested methods we offer, as energetic results can be subtle. Repetition is the secret to success in chi cultivation. Don’t hesitate to email our office if you have questions.
For Returns: Please enclose the invoice number, or exact date of purchase, and name/email address given when order was placed. We cannot refund without this information.
Please contact us for the correct shipping address BEFORE returning products (in good condition, please). As we move our entire office and bookstore during our Summer Retreats, our shipping address is seasonal and changes.
Please note that certain items shipped directly by outside manufacturers (T-shirts, super Qi juices, certain ebooks, etc.) have different guarantees on them, and those will be clearly identified on the product page or shopping cart.
To discourage purchase of higher level home study courses out of sequence that buyers may not be prepared for, i.e. buying a Lesser Kan & Li audio course before having purchased the prerequisite Fusion of Five Elements course, we do not accept returns on courses for which the prerequisite course has not been purchased from our website (or taken live from Michael). We offer a progressive training that builds on each level, and strongly encourage you to follow the training sequence to ensure self-mastery.
There are no prerequisites for purchases of DVDs, only on Michael Winn’s home study audio courses for week long retreats (11 or more CDs in the course). The one year 100% guarantee applies to all DVDs and books and weekend courses (8 CDs or less), regardless of purchasing sequence. For sequential home study courses purchased on different dates, only the last purchased course may be refunded. For multiple home study course purchased on the same date, the 100% guarantee only applies to purchase of courses that form the correct sequence of study (i.e. if Lesser, Greater, and Greatest Kan & Li are purchased simultaneously, and buyer has studied live with Michael or purchased online the prerequisite courses).
For our correct shipping address or other questions, email us or:
Inside USA: please call 888-999-0555.
Outside USA: please call 828 505 -1444.